FAQs & troubleshooting

Yes — every repair and service we carry out is covered by a 3-month parts and labour warranty. If anything we've worked on gives trouble, bring it back and we'll put it right at no cost.

Never. You get a fixed quote before any work starts. If we find anything extra during the job, we call you with photos and a price — nothing is done without your say-so.

For quick jobs like oil changes and diagnostics, absolutely — grab a coffee in our waiting area. For bigger jobs we'll give you an accurate collection time, and a courtesy car may be available if you book ahead.

Yes — petrol, diesel and hybrid, from city cars to premium marques like BMW, Audi and Mercedes. Our diagnostic equipment covers all major manufacturers.

We don't take payment through the website. Once the work's done we send a simple invoice — pay by card, bank transfer or cash at collection.

We're in Birmingham, minutes from Halesowen — see the map on our contact page. Easy parking right outside the workshop.

If the light is solid amber, drive gently and book a diagnostic soon. If it's flashing, or red, stop as soon as it's safe and call us — continuing can cause expensive damage.

Usually a worn drop link, bush or top mount — cheap to fix if caught early, expensive if left. Book a suspension check and we'll show you exactly what's worn.

Often the pad wear indicator telling you pads are low. Grinding means metal-on-metal — stop driving and call us. Either way, a free brake check will give you a straight answer.

Commonly a tired battery, worn glow plugs (diesel) or a fuel delivery issue. A quick diagnostic will pinpoint it before it leaves you stranded.

Check the colour: black/brown is engine oil, orange/pink/green is coolant, clear is usually just aircon condensation (harmless). For oil or coolant, book in promptly.